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Ntshoms Hospitality provides Quality Assurance Grading assessments through the Tourism Grading Council of South Africa (TGCSA). Quality Assurance Grading or Tourism Grading, put simply, is a guaranteed standard of quality. It assures your guests that your establishment has been assessed and evaluated by suitably qualified, trained and experienced assessors against recognised international and local standards.
While recognising that each establishment is unique and different, your guests have similar expectations and it is through this grading that your guests are assured of your establishment's ability to not only meet, but exceed their expectations.
The Benefits of Grading
Establishments grade themselves because:
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Only currently TGCSA graded establishments are allowed to promote themselves as star-graded establishments in South Africa
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TGCSA grading is locally and internationally recognised for its quality assurance programme with travelers
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Graded establishments are profiled and marketed directly through South African Tourism and their various partners
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Government departments through the Public Finance Management Act are only permitted to do business with graded establishments
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It exposes your establishment to international markets, as they only allow graded establishments on their websites
Over and above the benefits listed previously, Ntshoms Hospitality Graded establishments also enjoy the following benefits:
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Discounted quality linens
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Discounted guest supplies
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Discounted promotional materials and uniforms
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Discounted Ntshoms service fees
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Quarterly industry newsletter
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Advertising on our website
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Opportunities to partake in our marketing initiatives
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